Verizon

Note: The owner or a representative of this business has not yet completed the verification process

See more Terms of Service

4.5

( 8 reviews )

Cell phone store $$

Closed 09:00 AM - 07:00 PM See Hours

290 Larkin Dr #104, Monroe, NY 10950, United States

+1 8457-833-696

Verizon Wireless is a renowned brand in the telecommunications industry, known for its reliable and efficient services. With a wide range of cell phone options and exceptional customer service, Verizon Wireless has become a go-to choice for many individuals and businesses. Their stores, like the one located at 290 Larkin Dr #104, Monroe, NY, provide in-store shopping and pickup options, offering convenience to their customers. As a trusted provider, Verizon Wireless aims to deliver the best user experience with their top-notch products and knowledgeable staff. Whether it's purchasing a new phone or seeking assistance with technical issues, Verizon Wireless strives to meet the diverse needs of their customers. With their commitment to excellence, Verizon Wireless continues to be a leading player in the telecommunications industry.

Amenities and More

Wheelchair-accessible entrance
Credit cards
Debit cards
In-store shopping
Quick visit
Wheelchair accessible parking lot
In-store pickup

Reviews

4.5/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Daryush nourbaha

March 22, 2024

I had unexpectedly the best customer service experience 2 weeks ago at this store. Avery was kind, patience and incredibly resourceful. He took his time to understand our needs (we were only going to be in the US for a month) and helped us with the right plan. He was so personable that it felt like we were talking to a long lost cousin and not a sales associate! That was great customer service and our family greatly appreciated it.

Gurmit ladhar

March 22, 2024

Santana was our representative and customer service assistant... He is an excellent representative of Verizon. Very friendly, sociable and knowledgeable. We had one of the best experiences in a phone store. Spectacular job. Everything was on point. Thank you for your help and assistance. Two thumbs 👍 up! …

Nicole brewster

March 22, 2024

We had the most horrible and rude experience with Santana! He was extremely aggressive, all we wanted was to open an account. He should be fired!!! Disgusting

Richard cavanaugh

March 22, 2024

This review is to the HR of Verizon. I was appalled to hear first hand of your employee Santana’s abusive and humiliating behaviour, this should not be tolerated in any sense.

Julie wilson

March 22, 2024

The worst customer service I ever saw!!! not only is the worker not helping you with anything, he is so nasty to the costumers, and he gives the most bad attitude to everyone, even if your just passing by the store he could come out screaming on people, so people in the neighborhood have to be aware NOT TO ENTER THIS STORE as long as this guy is still working over there! I hope that the management of this store will take this feedback seriously and do something to address the issue! I would not recommend this store to anyone.

Amy sampsell

March 22, 2024

Avoid this store!!!!! If I could rate this place 0 stars I would. Santana that's working at the store was extremely rude, aggressive and abusive. I was personally harassed by this guy for no valid reason.

Abigail chin

March 22, 2024

I recently decided to upgrade my phone and went to this location for help. The customer service that I received from William the Store Manager was exceptional! Without any prompting, he did research to get me the best deal on my new phone. He even looked into my current plan to see if there were ways for me to save money there! He was very courteous and polite during the entire transaction. I was treated with a great deal of respect. While I was there, other customers were coming in and looking for assistance. Despite being the only employee in this location at the time of my visit, William was able to assist everyone without anyone feeling overlooked. This location is very luck to have you, William! Thank you again for all your help!

Audra bell

March 22, 2024

Avery and William were incredibly helpful, knowledgeable, courteous, patient and polite. Having been to two other phone stores recently and having gotten disappointing service, I had extremely low expectations when I walked in to this store today. However I was pleasantly surprised by the warm and friendly welcome I received. William and Avery took care of all of my needs today. I highly recommend them and will return again in the future.